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Intercounty Truck & Van invests £2m in new service centre

July 18, 2024

Mercedes-Benz dealership group Intercounty Truck & Van has announced a £2m investment in a new service and parts centre located in Dunstable, Bedfordshire.

The new facility boasts a modern workshop designed to service and maintain Mercedes-Benz vans as well as those of all other makes and is expected to create 30 new jobs in the local area.

Customers will also have access to a parts counter and a range of electric vehicle (EV) support features, including eight dedicated EV charging points.

Located on the Woodside Industrial Estate, it's close to the M1 motorway (J11 and 11a) as well as London Luton Airport. The center aims to minimise downtime for van operators and disruptions in the local area with swift assistance for its customers.

The investment extends beyond the physical facility with Intercounty Truck & Van recruiting apprentices and providing comprehensive training programs for technicians.

The training program is said to exceed industry standards by allowing technicians to specialise in servicing electric vehicle components, including batteries for the new Mercedes-Benz eSprinter.

Nick Skillman, MD at Intercounty Truck & Van, said: “The launch of our new Dunstable site offers incredible opportunity, both for us as a business and for the local economy – particularly as we welcome the transition to electric.

“We’ve been operating as a Mercedes-Benz franchise for over 20 years, covering Northamptonshire, Cambridgeshire, Buckinghamshire and Lincolnshire.

“Now, we have a new, state-of-the-art dealership with huge market potential that sits in a prime location in Bedfordshire – a stone's throw from the M1 and around the corner from our customers at Luton Airport, which is set to double in capacity over the next 20 years.

“The new dealership has been built to meet the demands of loyal customers in the area as well as an engaged local community that is committed to being more sustainable – and we couldn’t be more excited for its launch.”

Simon Neill, customer operations director at Mercedes-Benz Vans in the UK, said: “Intercounty Truck & Van has been a trusted partner of Mercedes-Benz Vans for over 20 years and we are delighted to support the launch of this new, exciting Customer Service and Parts location.

“It is set to provide customers and those travelling up and down the M1 with a huge range of services, parts, electric vehicle expertise and roadside assistance cover to ensure that the Intercounty team continue to keep businesses moving with reliable and sustainable transport.

“We’re also incredibly pleased to see Intercounty Truck & Van investing in 30 more roles that will bring new talent and skill sets to the Mercedes-Benz Vans brand network.”

Written by: George Barrow 

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